Need help?

Our team is here to help you.

Frequently Asked Questions

You can simply create your account before or after placing your order. Simply click on the “My Account” logo at the top right of the website and click on register.

All you have to do is fill in your name, email address and create a password.

You can see your orders, download your invoices, access your wishlist and other features.

  1. By logging into your account and clicking on the “Addresses” tab then clicking on the pencil at the top right of the address you want to modify.
  2. Simply by sending us an email, a message or by filling out the form on the right and providing us with the order number and the necessary modifications.

We send you an email at each stage of your order:

  1. Order confirmation email
  2. Shipping email with invoice

If you wish to be able to track your order, or want any information, please simply let us know by email, message, or with the form on your right. We are happy to send you an order tracking link and get back to you.

If your order has not yet been shipped, you can cancel it for free and easily. This is done directly from your customer account, or by sending us an email, message.

In case the order has been dispatched, unfortunately we can no longer cancel it.

Shipping is free worldwide from 10€.

Depending on the products chosen and their size, your order may include different packages.

It is difficult to give a precise answer to this question without knowing the details of your order and the means of delivery chosen. In general, the delivery time depends on the availability of the products, the delivery location and the mode of transport used.

Contact Us .

Contact Us
  • +07 56 99 36 96 XNUMX
  • contact@trans-boutique.fr
  • Quality products
  • Free Shipping
  • Secure payment
  • Responsive customer service
  • Assured Discretion

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